California State Mandate


Effective August 11, 2021, a California state mandate requires visitors to show proof of COVID-19 vaccination OR negative COVID-19 test result within 72 hours before each visit.

The California Department of Public Health allows certain visitors be exempt from the vaccination and testing requirements. Those include:

  1. Visitors who are visiting a patient in critical condition, when death may be imminent.
  2. In emergent situations, parent or guardian visitors of pediatric patients, a support person for a labor and delivery patient, support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment and a person visiting for bonding visits including in-room stay with a newborn and hospitalized parent.
    • For subsequent visits following the emergent situation and as soon as reasonably possible thereafter, but no longer than 72 hours, these visitors must comply with the vaccine verification or applicable testing requirements.

All visitors, however, must comply with all infection control and prevention requirements applicable for indoor visits.

Updated: January 10, 2021

Current visitor policy

Regional Medical Center of San Jose is committed to the safety of our patients, staff and physicians. Due to the significant increase of COVID-19 cases we are modifying our visitation policy.

Modified visitor policy

  • Temporary suspension of all visitation. Exceptions:
  • 1 adult visitor for those at or approaching “end of life”, confused and/or anxious patient, and clergy at the patient’s request
  • 1 adult visitor in the Emergency Department for pediatric patients
  • 1 adult visitor for surgical patients
  • Visitors must be at least 18 years old

Building entrances

Main Entrance : 8:00am – 6:00pm Monday – Friday

Emergency Room Entrance : 24/7 Monday – Sunday

Universal masking continues to be required for everyone

  • For unvaccinated, incompletely vaccinated (received vaccine within the last 14 days), or booster-eligible visitors who have not yet received their booster dose: visitors are eligible for visits only if they can show documentation of a negative COVID-19 test two days prior if using PCR testing or one day prior if using antigen testing.
  • All employees, medical staff, essential vendors, patients and visitors will be required to have a mask on prior to entering the facility.

All non-essential vendors are not permitted in the facility at this time.

Thank you for helping us to keep patients and staff healthy.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.