Emergency Care

San Jose ER Wait Times - HCA Hospitals

average ER wait time

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Emergency Care

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closER Regional's 39-bed Emergency Room is conveniently located just off the 680 at the corner of Jackson and McKee with dedicated parking for walk-in patients. (maps & directions)

fastER The physicians at Regional Medical Center of San Jose were the first in the country to use the Rapid Medical Evaluation™ method of treatment in emergency departments. On average, our patients are seen by a provider in just over 30 minutes. Our highly trained and efficient staff is committed to your prompt and thorough treatment. Learn more about our ER Wait Times

bettER Regional Medical Center of San Jose has credentials that are unmatched. Regional is part of the area's first network of accredited Chest Pain Centers, a Joint Commission-certified stroke center, a verified Level II Trauma Center and the only Bay Area helipad certified by the Coast Guard for Blackhawk-grade air ambulance landing.

If you or a loved one ever needs medical assistance, you can count on Regional Medical Center San Jose’s Emergency Room. In November 2005, was named Best Emergency Department of the Year by California Emergency Physicians (CEP), the largest provider of physician staffing for comprehensive management emergency departments state California. Regional’s Emergency Room team earned the top rating for providing excellence satisfaction, length of stay, door-to-doctor times overall improvements in patient care. Over 52 hospitals across California, Oregon and Georgia were evaluated. Read more...

Our Emergency Room consists of a caring, well-trained medical team of emergency physicians, nurses and support staff. With a total of 39 beds, Regional’s ER treats an average of 165 visitors in a 24-hour period seven days a week – That’s over 65,000 patients annually.

When Should You Go to the ER?

Emergency Department Physician Dr Elaine Nelson explains in this video.


Rapid Medical Evaluation
We are committed to providing our patients the best medical treatment as quickly as possible. That’s why in 2005 Regional implemented the Rapid Medical Evaluation (RME) program in our Emergency Room. The primary objective of RME is to dramatically reduce patient wait times. Since the program was implemented, our wait times have decreased by 15%.

For referral to a qualified physician, please call our Consult-A-Nurse® line at 1-888-762-8881

Important Notification about Urgent Care Clinic: On July 26, 2006, Regional Medical Center of San Jose transferred Urgent Care Clinic services into our Emergency Room. This effort helps Regional continue to provide rapid, high quality care to our patients. With our Emergency Room’s successful implementation of the Rapid Medical Evaluation (RME) program last year, Regional has dramatically reduced our patient wait times and length of stay, while providing a high level of patient care.

Although our hospital Emergency Room services do not replace the care of your primary care physician, we offer an alternative for illnesses or injuries that simply cannot wait for treatment. In addition, our highly-skilled emergency staff is committed to providing each patient the best care possible.

Regional’s EMS Week-NTDTV- Chinese Language

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