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Regional Medical Center of San Jose
Good Samaritan Hospital


InformER is a revolutionary HCA text service that keeps patients and their loved ones in the loop during emergency visits.

By texting Informer19 to the short code 23000, patients can:

  • Receive and share status updates with friends and family
  • Find out who will be treating them, from doctors and nurses to ER practitioners
  • Stay up-to-date on emergency visit milestones such as lab test orders and discharge times

InformER connects the hospital team with its patients and their friends and family at the touch of a button. Take the guesswork out of waiting by staying informed easily and instantly with InformER.

To enroll text Informer19 to 23000.

When prompted for the patient account number, reply with the last 6 digits of the patient number listed on the wristband directly below the patient name.